Turn around Time & Shipping
What is your shop turnaround time?
We take great pride in ensuring our customers receive the highest quality items. All items in our shop are handmade therefore they are not "ready to ship" except our socks. Please allow us 1-3 weeks turn around time for Made to order items. Socks can be shipped immediately.
What Shipping Method do you use?
All orders are shipped using USPS First class package unless otherwise specified. Once an order has processed, you will receive a shipping confirmation with tracking information. Delivery time can vary from 2-7 days depending on location and the shipping speed you selected at checkout.
What if my tracking shows Delivered and I have not received it?
For questions please call USPS directly 1-800-275-8777 with the tracking number or enter your tracking number via the USPS website.
Little Shark and Co. is not responsible for any “undelivered” items marked “delivered” by USPS. However, if this is the case, please contact USPS first to get more information on this package. Please make sure to file a claim on your end first before reaching out to us.
We are pleased to offer international shipping options. Buyers please keep in mind that international shipping rates apply and buyer is responsible for any customs/fees upon arrival.
What if my package is lost?
Once the shipment has been picked up and scanned out of our location, we are not liable to contact USPS. Please contact USPS to get more information on this package and file a claim.
Send us a message! We would love to help however we can.
We also love a challenge so if you have a design idea, contact us with your idea.
By purchasing an item from us, you are supporting a small business! We sincerely thank you for your support should you choose us ❤
Little Shark & Co.